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Privacy Policy

Last Updated: August 2026

1. Introduction

United Academic Help ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unitedacademichelp.uk and use our services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (including WhatsApp number).
  • Academic Details: Subject, academic level, university, assignment specifications.
  • Payment Information: Processed securely via third-party payment providers. We do not store payment card details.
  • Usage Data: IP address, browser type, pages visited, time spent on site.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our academic support services.
  • Communicate with you regarding your orders and enquiries.
  • Improve our website and service quality.
  • Comply with legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal data. We may share information only with:

  • Our vetted academic writers (limited to assignment details only).
  • Third-party service providers (e.g., payment processors, email services) who assist in operating our business.
  • Law enforcement agencies, if required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All communications are encrypted via SSL/TLS.

6. Your Rights Under GDPR

As a UK/EU resident, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Request data portability.
  • Withdraw consent at any time.

To exercise these rights, please contact us at team@unitedacademichelp.uk.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order-related data is retained for a maximum of 24 months.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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